At Bluenton, we prioritize customer satisfaction and strive to deliver the best services. However, we understand that refunds may occasionally be requested. Please review our refund policy below:
1. Eligibility for Refunds
- Refunds are only applicable for services canceled within 7 days of payment, provided no work has been initiated.
- Services such as domain registration, hosting, or custom projects are non-refundable once started.
2. Refund Process
- Refund requests must be submitted in writing to info@bluenton.com, including your name, project details, and reason for the request.
- Eligible refunds will be processed after deducting applicable charges for completed work or third-party costs.
3. Processing Time
- Refunds will be credited to the original payment method within 7-10 business days after approval.
4. Non-Refundable Cases
- No refunds are issued for completed projects or services already delivered.
- Delays caused by the client (e.g., late feedback, incomplete information) are not eligible for refunds.
5. Bluenton’s Rights
- Bluenton reserves the right to deny a refund if terms and conditions are violated or for unjustified claims.
For further clarification, please contact us at:
✉️ Email: info@bluenton.com
We are committed to ensuring a transparent and fair refund process for all our clients.